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Frequently Asked Questions
Find answers to common questions about our training, certifications, and services.
Choosing the Right Course
Which course should I take first: CSM, CSPO, A-CSM, or A-CSPO?
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What's the difference between the CSM and CSPO courses?
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Do I need prior Agile or Scrum experience to take the CSM?
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Which course is best for an experienced Scrum Master?
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Which course is best for Product Owners or Product Managers?
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Do I need a CSM before taking the A-CSM?
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Do I need a CSPO before taking the A-CSPO?
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Do you offer non-certification versions of your courses for private clients?
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Certifications and Exams
Is there an exam for the CSM certification?
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Is there an exam for the CSPO certification?
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Is there an exam for the A-CSM or A-CSPO?
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Are certification fees included in the course price?
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How long does my Scrum Alliance certification last?
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Class Format and Logistics
Are your public classes live or self-paced?
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How long are the classes?
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What technology do I need for class?
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What if I can't attend the full course? Can I still get certified?
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Do you offer group discounts?
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What is your refund policy?
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Private Training
Do you offer private training for companies?
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Can you train our whole team or department together?
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AI in Our Courses
How is AI included in your Scrum and Product Owner classes?
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Do you teach people when not to use AI?
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Do you offer AI-specific courses for Scrum Masters or Product Owners?
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Coaching and Transformation
Do you offer Agile coaching after training?
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Can you help with an Agile transformation across multiple teams or the whole organization?
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